The well known retailer Argos's catch phrase is 'Don't shop for it....Argos it'. Well it seems like Argos'ing it would mean anything but purchasing the item you want to buy.
I went to Argos today to get light bulbs, not some rare antique table or the Nintendo Wii, but ‘light bulbs’! I went to the kiosk, typed in the code and saw they had two left in stock so I happily paid for it and waited for my number to come up. Six minutes later, my number gets called and I go to ‘pickup point A’ to collect my item. What do you think happens? I get my light bulbs and go home?..... Nooo, that would be too simple now. Why would they want to ensure a streamlined, painless buying process for the consumer.
I ended up waiting for another 20 minutes at ‘pickup point A’ just to find out they had only one item in stock and that one item was just the packaging. It didn’t have any light bulbs in it! How weird is that? I have no clue how a) their systems are not updated properly to reflect the right quantities and b) how they can stock just the ‘packaging’ without the actual item inside. Oh and its’ not like you couldn’t see if the bulbs were there or not; it was just a clear plastic covering.
So if you want to waste your time, get misleading information, and NOT get what you want to buy, Argos it.
Monday, 11 August 2008
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